Shipping policy

Shipping Policy

motvor supplies automotive parts and accessories for BYD vehicles. Orders may ship from global fulfilment locations.

Order processing

Please allow 1–7 working days for processing. Delivery estimates begin when the order is dispatched, rather than when it is placed. Actual transit times may vary because of customs clearance, carrier delays or an incomplete delivery address.

Shipping options

Available delivery methods and applicable shipping charges are shown at checkout. If an express option is available, it may carry an additional charge and require a street address in English and a contact phone number; P.O. Boxes may not be supported.

Address or order changes

Contact service@motvor.com as soon as possible with your order number. Changes are subject to fulfilment status and may affect shipping charges or discount eligibility. Any adjustment will be confirmed with you before it is processed.

Shipping support

For delivery questions or tracking assistance, email service@motvor.com with your order number.